gerakan99 Casino & Sportsbook Data Care
This page describes what we collect when you use gerakan99 and how we keep that data protected. We collect personal information to operate your account, process deposits and withdrawals, verify your identity, and comply with banking regulations. All data is encrypted and stored securely; we share it only with payment processors and compliance partners when necessary.
Our gerakan99 privacy commitment is straightforward: your information belongs to you, and we handle it with care. We do not sell or lease your data to advertisers. We do not use your activity to profile you for external marketing. We keep your account secure through encryption, two-factor authentication, and regular security audits.
If you have questions about how we handle your data, you can request access to your information, ask for corrections, or request deletion (subject to legal holds). Contact our support team at any time—we respond within 5 business days.
What We Collect on Your gerakan99 Account
When you sign up for gerakan99, we collect your email address or phone number and a password of your choice. This is the minimum required to create your account and send you important notices (deposit confirmations, withdrawal updates, security alerts). We store this contact information encrypted on our servers.
Before you withdraw funds from gerakan99, we collect personal identifying information: your full legal name, date of birth, national ID number (e-KTP), passport number, or driver's license number. We also request a clear photo of your ID document and a live selfie showing your face. This Know-Your-Customer (KYC) verification protects your account from takeover and ensures withdrawals reach only the registered account holder. We retain these documents encrypted for 12 months after verification; you can request deletion after this period expires.
Payment Data on gerakan99
Our gerakan99 payment system collects transaction records: your deposit and withdrawal amounts, dates, payment methods (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), and confirmation confirmations from payment processors. We retain these records for 7 years to comply with banking regulations. We do not store your e-wallet passwords, bank account numbers, or card details—payment processors handle those separately under their own encryption.
When you deposit via bank virtual account on gerakan99, we generate a unique VA number tied to your account. This VA remains active unless you request closure; you can reuse it for future deposits. The VA number itself is not sensitive, but the underlying bank account number is encrypted and retained only as long as the VA remains active.
Gaming Activity on gerakan99
Our gerakan99 platform logs your gaming activity: which games or draws you access, bet amounts, hand outcomes, and timestamps. We use these logs to detect fraud (e.g., impossible betting patterns, collusion attempts), resolve disputes, and audit game fairness. Gaming logs are retained for 1 year and then archived. You can download your activity history from your account settings.
We do not use gaming data to create profiles of you as a player or sell this information to third parties. Your play history remains private unless you choose to share it (e.g., exporting your statement to dispute a transaction).
Device and Technical Data on gerakan99
When you use gerakan99 on your mobile phone or browser, we collect limited technical information: your device type (Android, iOS, web), operating system version, browser version, and approximate location (based on IP address). We use this data to optimize gerakan99 for different devices and detect unauthorized access attempts. We do not use location data to track your physical movements—only to verify that logins come from expected regions and flag suspicious activity.
Our gerakan99 data handling is built on the principle that your information is yours—we collect only what we need, encrypt it rigorously, and delete it when no longer required.
How We Use Your Data on gerakan99
We use your personal data on gerakan99 for five main purposes: (1) operating your account and processing transactions; (2) complying with banking and anti-money-laundering (AML) regulations; (3) detecting and preventing fraud; (4) resolving disputes and investigating complaints; and (5) communicating important service updates.
Third-Party Processors on gerakan99
Our gerakan99 payment system integrates with payment processors to settle deposits and withdrawals. When you transfer funds via online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, that processor receives your transaction details under their own data agreement. We do not control their handling of your data; they follow their own privacy policies. We encourage you to review those policies if you have specific concerns.
We may also share anonymized transaction data with our compliance partners to meet local regulatory requirements (e.g., reporting to financial intelligence units during investigation of suspected money laundering). Anonymized means your name and account details are removed; only patterns of activity are shared.
Cookies and Tracking on gerakan99
Our gerakan99 website and mobile browser use cookies to keep you logged in, remember your preferences, and measure basic usage patterns (which pages you visit, how long you stay). These are non-intrusive session and preference cookies; they do not track you across other websites. You can disable cookies in your browser settings, but doing so may limit gerakan99 functionality (e.g., you may be logged out more frequently).
We do not use tracking pixels, beacons, or third-party analytics services that follow you outside gerakan99. Our analytics are internal only—we measure traffic to improve our platform's performance, not to build advertising profiles of you.
Your Rights and Data Requests on gerakan99
You have the right to request a copy of your personal data that we hold on gerakan99. Contact our support team with your account ID; we will send you a download within 10 business days. The file includes all personal information, KYC documents, transaction history, and gaming logs associated with your account.
Corrections and Deletions on gerakan99
If your personal information on gerakan99 is inaccurate, you can request a correction. Contact our support team with proof of the correct information (e.g., updated ID photo if your name or date of birth changed). We will update your account and notify you of the change.
You can request deletion of your KYC documents from gerakan99 after 12 months of non-use. We will delete identity photos and selfies but retain your name, date of birth, and ID number in anonymized form (required for banking compliance). Transaction records are retained for 7 years per banking regulations and cannot be deleted earlier.
What We Protect
- Encrypted email and password
- KYC documents encrypted separately
- Transaction records retained 7 years
- No third-party advertising use
What We Don't Store
- E-wallet passwords or PINs
- Bank account numbers in plain text
- Full payment card details
- Behavioral profiles for outside sale
Account Closure and Data Retention on gerakan99
If you close your gerakan99 account, we retain your transaction history and KYC documents for 7 years per banking regulations. After 7 years, we delete all personal identifying information (name, date of birth, ID numbers, photos) and retain only anonymized transaction records for audit purposes. You cannot request earlier deletion of transaction records; these are required for compliance with Indonesian banking law and AML regulations.
International Data Transfer on gerakan99
Our gerakan99 servers and backup systems may be located outside Indonesia. Your data is encrypted before transfer, so even if stored outside your jurisdiction, it remains protected. We ensure that any server location complies with international data-protection standards. You acknowledge that by using gerakan99, your data may be processed and stored internationally.
Summary and Contact on gerakan99
Our gerakan99 privacy policy is built on respect for your information. We collect only what we need to operate your account, process payments, verify your identity, and comply with law. We encrypt all sensitive data, share it only with payment processors and compliance partners, and delete it when no longer required.
You have rights over your data: you can request access, corrections, or deletion (within legal limits). Our support team responds to all data requests within 5-10 business days. If you believe we have mishandled your information, you can lodge a formal complaint with our compliance officer, who will investigate within 30 days.
Our gerakan99 platform is available only where local law permits. Users across Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta rely on our commitment to data security. If you have any privacy questions or wish to exercise your rights, contact our support team through in-app chat, email, or phone during business hours. We are committed to transparent, responsible handling of your personal information.